How long does delivery take? Each piece takes about four days to be completed. This is the time needed to carefully craft and personalize the piece just for you. You will receive ongoing updates via email and phone until your order safely reaches your hands.
Is the jewelry safe for sensitive skin? Yes, and this is something we take great pride in. Our pieces are crafted from nickel-free, hypoallergenic silver, because we believe beauty shouldn't come with worry. If you are looking for a piece you can wear with absolute peace of mind, you are in the right place.
Can I customize my piece? Absolutely; customization is the heart of what we do. Our bracelets and rings can feature any initial or name of your choice. Simply specify it when placing your order, or reach out to us directly on Instagram or WhatsApp if you'd like to inquire about more details beforehand.
Are the stones used natural? Every stone is chosen for its unique beauty and the genuine value it holds. We do not use synthetic or simulated stones, because we truly believe nothing compares to the magic of nature.
How do I care for my piece? Keep it away from perfumes, creams, and water as much as possible, and store it safely in its box when not in use. Gently wipe it with a soft cloth to restore its natural shine. Treat it as you would treat any beautiful thing that deserves to last.
How do I place an order? Through our website luluajewel.com, or via a direct message on Instagram @luluajewel. We would be absolutely delighted to guide you through your selection and answer any questions before you make your decision.
